AŠVA Terms of Service & Refund Policy
Last updated: September 15, 2026. Contact: support@asva.life
These Terms of Service ("Terms") are an agreement between you and YOI Athlete LLC ("AŠVA," "we," "us"), a Virginia limited liability company, governing your use of the AŠVA mobile application and website (the "Service"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
Questions: support@asva.life.
1. What AŠVA Is, and Is Not
AŠVA is a wellness program: a 9-week mobility and breathwork journey with daily check-ins, guided practices, meditations, journaling, and a personal AŠVA Score (also called the Resonance Score).
AŠVA is not a medical service. It does not provide medical advice, diagnosis, or treatment, and nothing in the Service, including scores, check-ins, screenings, or any content, is a substitute for professional medical care. Always consult a qualified healthcare provider before beginning any new movement or breathwork practice, and about any question regarding a medical condition. Never disregard or delay professional medical advice because of something in AŠVA. If you experience pain, dizziness, faintness, or distress during any practice, stop immediately. If you believe you have a medical emergency, call your local emergency number.
2. Health Acknowledgment & Assumption of Risk
Movement and breathwork carry inherent physical risks. By using the Service you confirm that:
- You are physically able to participate in mobility and breathwork practice, or have consulted a healthcare provider about your ability to do so;
- You will answer the Safety & Intake screening honestly and keep it updated. The app adapts your practices based on what you disclose, and it can only protect you with accurate information;
- You participate voluntarily and assume all risks arising from your participation, to the fullest extent permitted by law;
- You will practice within your own limits, regardless of what any practice suggests.
3. Your Account
You must provide accurate information, keep your credentials secure, and be responsible for activity under your account. You must be at least 13 to use the Service; if under 18, you need a parent or guardian's permission. In the EEA and the UK, where national law sets the age of consent for online services at between 13 and 16, anyone under their country's age needs a parent or guardian's consent. One account per person. We may suspend or terminate accounts that violate these Terms.
4. AŠVA Premium Subscriptions
Free tier. Onboarding, safety intake, Week 1, Quick Resets, and daily check-ins are free.
Premium. Weeks 2–9, the Golden Book Journal, the Talk Directory, and additional features require an AŠVA Premium subscription.
Billing. Subscriptions are purchased through, and billed by, the Apple App Store or Google Play, using your store account, not your card details with us. Current pricing is always shown in the app before you subscribe.
Auto-renewal. Subscriptions renew automatically at the end of each billing period unless cancelled at least 24 hours before the period ends. Manage or cancel any time in your device's store settings (Apple: Settings → your name → Subscriptions; Google: Play Store → Payments & subscriptions). Deleting the app does not cancel a subscription.
Price changes. If prices change, the store will notify you before you're charged under a new price, and you can cancel first.
5. Refund Policy
Because payments are processed by Apple and Google, refunds are issued through them, under their policies. We cannot directly refund a purchase made through a store:
- Apple App Store: request at reportaproblem.apple.com (sign in, find the purchase, choose "Request a refund"). Apple decides refunds per its policy.
- Google Play: request through Google Play's order history or support. Google decides refunds per its policy.
If a store refund isn't resolved and you believe your case deserves another look, email support@asva.life. We'll do what we fairly can, including advocating with the store on your behalf. Cancelling a subscription stops future charges but does not automatically refund the current period.
Consumers in the EEA and the UK. You have a statutory right to withdraw from a purchase of digital content within 14 days. Apple and Google are the sellers of record for every AŠVA subscription, so a withdrawal request goes to them through the same links above, and they apply the statutory right alongside their own policies. Nothing in this section limits rights your national consumer law gives you.
6. The Talk Directory (Partner Professionals)
The Talk Directory lists independent licensed clinicians and performance coaches. They are not AŠVA employees, agents, or representatives. AŠVA provides listings and outbound booking links only: any session you book, any payment you make, and any professional relationship you form is directly between you and the practitioner, governed by their terms, their rates, and their professional obligations. AŠVA never sees or stores your communications, calendar, payments, or session content with any partner, does not supervise their services, and, to the fullest extent permitted by law, is not responsible for the services they provide. Listing a practitioner is not a medical referral or endorsement.
7. Your Content
Your journal entries, check-ins, and other content you create remain yours. You grant AŠVA a limited license to store and process that content solely to provide the Service to you (for example, saving your Golden Book pages and computing your score). We claim no other rights to it. See the Privacy Policy for how content is protected, exported, and deleted.
8. Our Content
The Service, including videos, meditations, practice designs, the AŠVA name and triangle mark, text, and software, is owned by YOI Athlete LLC or its licensors and protected by intellectual-property laws. We grant you a personal, non-transferable, non-commercial license to use it through the app while these Terms are in effect. You may not copy, redistribute, record, resell, or create derivative works from Service content, or use it to build a competing service.
9. Acceptable Use
You agree not to: misuse, reverse-engineer, or disrupt the Service; access it by automated means; attempt to access others' accounts or data; misrepresent your health information in ways that endanger yourself; or use the Service where prohibited by law.
10. Termination
You can stop using the Service and delete your account at any time in the app (You → Delete Account), which permanently deletes your data. We may suspend or terminate access for violation of these Terms, with notice where practicable. Sections that by their nature should survive termination (including 1, 2, 5–8, 11–15) survive.
11. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR UNINTERRUPTED AVAILABILITY. THE RESONANCE SCORE AND ALL APP READINGS ARE WELLNESS ESTIMATES FROM THE INPUTS YOU PROVIDE, NOT MEASUREMENTS OF HEALTH OR MEDICAL STATUS.
12. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, YOI ATHLETE LLC AND ITS OFFICERS, EMPLOYEES, AND PARTNERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR PERSONAL INJURY ARISING FROM YOUR VOLUNTARY PARTICIPATION IN PRACTICES, AND OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM OR (B) FIFTY U.S. DOLLARS ($50). Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.
13. Indemnification
You agree to indemnify and hold harmless YOI Athlete LLC from claims arising out of your violation of these Terms, your content, or your misuse of the Service, except to the extent caused by our own breach.
14. Governing Law, Arbitration & Class-Action Waiver
These Terms are governed by the laws of the Commonwealth of Virginia, U.S.A., without regard to conflict-of-law rules.
Talk first. Before filing any claim, you agree to email support@asva.life and give us 30 days to try to resolve the issue informally. Most issues resolve this way.
Binding arbitration. Any dispute not resolved informally will be settled by confidential, binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, conducted in Fairfax County, Virginia, or remotely by videoconference at your election. AŠVA will pay the arbitration filing and administration fees that exceed what you would have paid to file the same claim in court. Each party bears its own attorneys' fees unless the arbitrator awards otherwise under applicable law.
Individual claims only. All claims must be brought on an individual basis, not as a plaintiff or class member in any class, consolidated, or representative proceeding.
Carve-outs. Either party may bring an individual claim in small-claims court, and either party may seek relief in court for infringement or misuse of intellectual property.
Consumers in the EEA, the UK, and Switzerland. This section does not take away the protection of the mandatory consumer laws of the country you live in. The binding-arbitration and individual-claims provisions above do not apply to you, and you may bring proceedings in the courts of your country of residence.
15. Copyright & DMCA Notice
All Service content, text, video, audio, scripts, images, the AŠVA name and triangle mark, is copyrighted and owned by YOI Athlete LLC or its licensors. All rights reserved. If you believe your intellectual-property rights have been infringed by content in the Service, notify us at support@asva.life with a detailed description of the alleged infringement, including the factual and legal basis for your claim of ownership, and we will investigate promptly.
16. Changes to These Terms
We may update these Terms as the Service evolves. We'll update the date above and, for material changes, notify you in the app or by email before they take effect. Continued use after changes means acceptance.
17. Contact
YOI Athlete LLC (AŠVA) · Virginia, USA
support@asva.life · www.asva.life
